Delivery

DISPATCH AND DELIVERY INFORMATION


Please note:

We dispatch our goods using various methods depending on the size and price of the order.
As of March 2020 
Please be aware that during 
the Covid-19 situation deliveries may be subject to delay. 

ORDERS OVER £50
FREE STANDARD UK MAINLAND DELIVERY 
48hr TNT Courier Service 
Royal Mail 
Hermes
No signature required 

ORDERS UNDER £50
48hr TNT Courier Service
Royal Mail 
Hermes

£4.95
No signature required 

COLLECTION FROM OUR WEST SUSSEX BOUTIQUE
You may purchase online and collect from our Angmering Boutique.
Please select this option at the check out. 

LOCAL ANGMERING DOORSTEP DELIVERY
Due to the current restrictions this option is available within a 2 mile zone of our boutique. We will text you with a mutual delivery time and then text you once we have delivered the order to you. 

DELIVERY OUTSIDE MAINLAND UK 
including Southern Ireland, The Channel Islands, Europe, USA & the rest of the world. 
Please contact us before placing your order
and we will do our best to find you the most suitable delivery method. Please note that International deliveries maybe subject to tax and import duties. We have no control over these charges and you are responsible for any such duties. 
This option is currently unavailable.

DISPATCH & DELIVERY INFORMATION
Your purchase will be dispatched within 24 hours of us receiving your order. If placed over the weekend your item/s will be dispatched Monday morning, or in the case of a bank holiday on the Tuesday morning. Deliveries to the Isle of Wight, Isle of Man or remote areas, such as the highlands of Scotland may take up to 5 working days. 

PACKAGING & GIFTS
Should your order be for a gift, please feel free to contact us and we can arrange for a personalised note to be placed in the package. 

If you require your order in a hurry, please contact us and we will do our best to accommodate you. 

RETURNS
If you need to return or exchange your item, please return directly to the Cloudberry Boutique.
The sender is responsible for return postage costs.

Should you require further details please contact us in the boutique on
01903 856804 or at info@cloudberrybags.co.uk