Delivery

DISPATCH AND DELIVERY INFORMATION


Please note:

We dispatch our goods using various methods depending on the size and price of the order.

During our annual sales times, our deliveries may take a little longer than usual. Our staff will work quickly to pack up your orders, but at present they can't all be in the boutique at the same time, so there could be a little delay. If you wish to track an order, please contact us in the boutique or use the website chat button below. We will be happy to help. 

ORDERS OVER £50
FREE STANDARD UK MAINLAND DELIVERY 
48hr TNT Courier Service 
Royal Mail 

ORDERS UNDER £50
£4.95
48hr TNT Courier Service
Royal Mail 

CLICK & COLLECT FROM OUR WEST SUSSEX BOUTIQUE
You may purchase online and collect from our Angmering Boutique.
Please select this option at the check out. We will then contact you with our collection dates for the week ahead. 

LOCAL ANGMERING DOORSTEP DELIVERY
Due to the current restrictions this option is available within a 4 mile zone of our boutique or if we have made a prior arrangement with you. We will text/email you with a mutual delivery time.

DELIVERY OUTSIDE MAINLAND UK 
Including Southern Ireland, The Channel Islands, Europe, USA & the rest of the world. 
Please contact us before placing your order
and we will do our best to find you the most suitable delivery method. Please note that International deliveries maybe subject to tax and import duties. We have no control over these charges and you are responsible for any such duties. 
This option is currently unavailable.

 

DISPATCH & DELIVERY INFORMATION
Your purchase will usually be dispatched within 24 hours of us receiving your order. If placed over the weekend your item/s will be dispatched Monday morning, or in the case of a bank holiday on the Tuesday morning. Deliveries to the Isle of Wight, Isle of Man or remote areas, such as the highlands of Scotland may take up to 5 working days. 

PACKAGING & GIFTS
Should your order be for a gift, please feel free to contact us and we can arrange for a personalised note to be placed in the package. 

If you require your order in a hurry, please contact us and we will do our best to accommodate you. 

REGULAR & SALE ITEM RETURNS 
Items must be returned to us no later than 14 days after they are delivered to you. 
Due to the covid 19 situation. You will need to contact us prior to returning items as our boutique opening hours and return address are dependent on the government restrictions on non essential shops  (although we think we are pretty essential !) 

The customer is responsible for all return costs. 

Should you require further details, we are easy to talk to.
You can contact us in many ways 
In the boutique on 01903 856804
On our WebChat below 
Email us at info@cloudberrybags.co.uk
Use our website contact box on the contact page.